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Frequently Asked Questions

The most commonly asked questions we have received from our customers.

General Questions?

When is it time to replace plumbing fixtures? 

Plumbing fixtures might need replacing when they show signs of wear, like leaks or constant drips, or when updating a home's aesthetics or water efficiency. New fixtures can also improve a home's value and functionality.

What distinguishes traditional water heaters from tankless ones? 

Conventional water heaters will store and heat water in a tank, whereas tankless models heat water directly as it flows through the device. Tankless heaters are more energy-efficient but have a higher upfront cost.

How can a garbage disposal be maintained? 

Maintaining a garbage disposal involves running it regularly, using cold water during grinding, and avoiding hard or fibrous waste. These practices keep it running smoothly and prevent clogs.

What causes noisy pipes, and should it be a concern? 

Noisy pipes could be caused by high water pressure, loose mounting straps, or water hammer. These sounds may indicate underlying issues that, if not addressed, could lead to more serious problems.

How can one find the main water shut-off valve in a home? 

The primary water shut-off valve is usually located near where the water line enters the house or near the water meter. Knowing its location is vital for quickly addressing leaks or during plumbing emergencies.

What are eco-friendly plumbing solutions? 

Eco-friendly plumbing solutions include installing low-flow toilets and showerheads, using energy-efficient water heaters, and repairing leaks promptly. These practices save water and energy, which contributes to environmental conservation.

How should plumbing be prepared for winter? 

Preparing plumbing for winter involves insulating pipes and ensuring your heating system can prevent freezing. This precaution helps avoid the risks of burst pipes and water damage.

What are common signs of low water pressure, and what can be done? 

Low water pressure can be indicated by weak flow in faucets and showers. It may result from clogged pipes or municipal water issues as well, so identifying and taking care of the root cause is essential for restoration.

What steps can be taken to reduce water bills? 

Reducing water bills can involve fixing leaks promptly, installing water-efficient fixtures, and using appliances wisely. These steps save money while also conserving water.

How long do plumbing systems typically last? 

The lifespan of plumbing systems varies by material, with some pipes lasting up to 50 years or more. Routine maintenance and repairs can extend their service life.

How do you choose the right water heater for your home? 

Selecting a water heater involves considering your household’s size, water usage, and energy efficiency preferences. Tankless water heaters offer on-demand hot water and energy savings, while traditional tank heaters are known for their capacity and simplicity.

What is the best approach to dealing with hard water? 

Hard water can be managed by installing a water softening system. These systems reduce mineral buildup, which improves water quality and extends the life of plumbing fixtures.

How can clogged drains be prevented? 

Preventing clogs involves being mindful of what goes down the drain, like avoiding disposing of grease, coffee grounds, and other clog-prone materials in sinks. Installing drain strainers can also catch debris before it causes blockages.

What should be done if pipes freeze? 

If pipes freeze, it's important to prevent them from bursting by gently thawing them. However, for safety and effectiveness, getting professional advice or assistance is often the best course of action.

Can homeowners fix minor plumbing issues? 

Some minor issues, like a slow-draining sink, can often be resolved with basic tools and a bit of know-how. However, for more complex problems, consulting a professional is recommended to prevent further damage.

How can someone tell if they have a plumbing problem?

Unusual noises from pipes, slow drains, water stains on walls or ceilings, and unexpected changes in water pressure are common indicators. These signs suggest it might be time to consult a plumber.

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